|
 |
Overview of billing system development/operation
agency |
 |
Optimization of Service support |
| |
| A. |
Service system and support system
Because usually, service system grows up lineally,
but support system grows up by staircase, gap appears
as time goes. It makes loss of a marketing opportunity
and increases opportunity cost of capital.
|
| B. |
Operation agency service of Payletter
Operation agency service by experts of billing system
make service company offer more creative service
and minimize loss of opportunity, because upgrade
of billing system is achieved consecutively during
evolution of service.
|
|
|
 |
Preventive maintenance/Trouble
Recovery |
| |
Dedicated resources and organization that is consisted
of professional billing engineer offer operation agency
service of Payletter. Quick trouble processing service
can prevent trouble outbreak itself and minimize damage
by trouble through establishment and execution of system
operation manual and PM manual, Preventive maintenance
activity such as DB Tuning, Optimizing, and etc, system
monitoring and emergency contact system that is achieved
in 24hrs a day, and establishment and execution of trouble
shooting manual. |
|
 |
Maximization of investment efficiency |
| |
We can judge optimum time for system extension with Payletter’s
monthly operation agency report. We can forecast optimum investment
time with operation condition of billing system through operation
agency report such as result of system monitoring, system alteration
history, progress history of development, use history of system
resources, and so on. |
|
 |
Operation agency business
| Division |
Works |
Comment |
| Engine |
billing system load monitoring |
|
| for daemon monitoring and Feedback
for trouble |
|
| DB server monitoring |
|
| Bug Fix |
|
| Back
Office |
accurate account Process of
CP and Report alteration |
|
| accurate account Process of
PG and Report alteration |
|
| Administrator’s function/UI
addition |
|
| Payment |
PG addition |
|
| Following work for alteration
of PG rules |
|
| Development
/ Operating |
Architecture/Process addition
and alteration of billing system |
Make agreement case by case |
arrangement work of billing
by day/month
|
|
settlement work of CP
|
|
| Development of application program
which is related to billing |
development of component, daemon,
and so on |
|
|
|
|
